Thank you for visiting .

When we refer to “Personal Information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with you, directly or indirectly. Personal Information does not include information that cannot be reasonably linked to you. 

When we refer to “Service” in this Privacy Policy, we mean the Site (and any of its content), the products/parts available on or through the Site (“Products”), and any other services available via the Site. In order to provide the Services, we collect and process Personal Information. This Privacy Policy governs how Article may collect, use, store and disclose Personal Information that we obtain through or from individuals who:

  • Visit, access, or use the Site.
  • View Products and Services; and
  • Upload content to the Site or communicate directly with us.

What Information Do We Collect?

Here are the types of Personal Information we may collect from you:

  • Information you give us: We receive and store any information you provide in relation to shipments, assembly instructions, and replacement parts. This personally identifiable information may include, but may not be limited to.
    • Email address
    • Full name
    • Phone number
    • address

How do we use your information?

  • Purchase and delivery of Products and Services: We use your Personal Information to deliver warranty orders to you.  
  • Communicate with you: We use your Personal Information to communicate with you in relation to parts and replacement orders, and assembly instructions.

How is your Information Shared?

Your data will only be shared by us with third-party companies for the purpose for which it was provided.  It is never sold or shared for any other purpose.  For example, we may share your information with third-party logistics or parcel carriers so they can ship and deliver your parcel to you.  

Your information, including personal data, is processed at the Company’s operating offices, and in other places where the parties involved in the processing are located.  It means that this information may be transferred to and maintained on computers located outside of your State, province, or country where the data protection laws may differ from those in your jurisdiction.  Your consent to this Privacy Policy followed by Your submission of such information represents Your Agreement to that transfer.  

Prepac may disclose your personal data in the good faith belief that such action is necessary to comply with legal obligation, or protect the personal safety of product users, or to protect against legal liability.  

How Is Your Information Disposed?

Your personal data is only retained long enough to successfully fulfill its intended purpose or to contact you.  

Does Prepac share customer Personal Information?

Security of your Personal Data

The security of your personal data is important to us but remember that no method of transmission over the Internet, or method of electronic storge is 100% secure.  We strive to use commercially acceptable means to protect your Personal Data. 

Credit card payments for out of warranty customer care parts orders are processed via Moneris